Dubai
Port and Customs
Vision
and Leadership
We will be a recognized model of excellence, challenging
traditional boundaries, seizing opportunities, setting
the standard to become a renowned world leader in providing
innovative Customs services. Providing world class services.
Mission
Statement
Our mission is to excel in serving Dubai by delivering
Customs services of the highest and uncompromising quality
and value.
WE
ARE COMMITTED to protect Dubai’s revenue by going
beyond and above assessing and collecting duties and fees.
We will control, regulate and facilitate the movement
of commodities between Dubai and other nations. We will
seek new channel streams of revenues depending on innovative
and creative service endeavours.
WE
ARE COMMITTED to provide the highest quality of services
to our customers. We will exceed our customers’ expectations
by providing friendly, courteous, knowledgeable and prompt
service in all areas of our operations. Through system-wide
continuous improvement in the quality of everything we
do, we will strengthen our leadership position. Innovation,
technology and creativity are essential catalysts for
our competitive advantage.
WE
ARE COMMITTED to emphasise the importance of our employees
by providing an environment where people realise their
full potential, where they feel good about their work,
are challenged and well trained, and are able to grow
both professionally and personally, thereby maximising
their contributions. We seek productivity through participation,
teamwork and accountability.
WE
ARE COMMITTED to conduct our operations based on international
provisions implemented by the world Customs and other
international trade communities. Our conduct accommodates
recommendations expressed by international institutions
which have regard to facilitating legitimate trade. Integrity,
competence, and conformity with international standards
characterise our Customs system.
WE
ARE COMMITTED to endeavour to be a good citizen at all
times by engaging in activities that have a positive social
and economic impact on the communities in which we work
and the world at large.
Functions
of Customs
Customs
is no longer a mere collector of duty or inspector of
cargo. Customs has assumed new responsibilities that are
more significant from a traditional perspective. It has
expanded to include the facilitation of trade while, at
the same time, Customs continues to play a vital role
in preventing the entry of goods detrimental to the United
Arab Emirates society. One of the greatest challenges
of Dubai Customs consists in balancing the facilitation
and the need for control.
-
Economic
Function: Regulate the flow of trade into the business
sector.
-
Financial
Function: Collect revenue.
-
Statistical
Function: Generate trade statistics reports and analyses.
-
Social
Function: Regulate imports and exports into and out
of Dubai.
Customs
Policy pursued in UAE and particularly in Dubai has been
responsible for elevating Dubai to its present status
of an international trading centre. The role of Customs
now covers economic, social and statistical areas. Simply
stated, Dubai Customs plays a pivotal role in border protection,
trade administration and revenue collection.
Collection
of Customs Duties
Customs is charged with assessing and collecting duties
imposed on imported goods. Dubai levies a 4% duty on all
imported goods (50% on alcohol and 100% on Tobacco) unless
they are exempted.
Provision
of complete information on trade
Statistics
Section collects and analyses information on trade, import,
import for re-export and export. Trade and Customs statistics
are essential decision-making tools in order:
-
in
to develop trade policies and agreements;
-
to
ensure the financial wealth of a country
-
to
fund and resource government departments
Protection
of public health
This type of function is not related to economic protection
as much as it is to controlling goods harmful or potentially
harmful to the individual or environment. In fact, strict
control is imposed on foodstuffs, vaccines, medicines,
drugs and other similar goods. Dubai Customs works in
close relationship with Dubai Municipality and Ministry
of Health.
Prohibition
or restriction of goods
Dubai Customs is also the first line of defense against
the importation of harmful goods that affect individual
health, coherence of the society and environment cleanliness.
Implementation
of regulations to control the flow of foreign trade
The economic role of Customs due to the liberalized and
transparent policy, has raised Dubai to an international
trade hub which now handles 70% of UAE's non-oil trade.
The
simple and easy customs procedures have facilitated smooth
movements of consignments in and out of the country, affording
international trade remarkable incentives.
Excellent
infrastructure combined with high level transport and
communications facilities and the absence of sales taxes
paved the way for non-oil trade to grow.
Provision
of efficient import/export procedures to trade community
The liberal economic policy regarding customs operations
brought about rapid increase in the Emirates development
and trade.
The
policy regarding re-export is another factor in the speedy
development achieved by the economy of Dubai. Traders
could import from low price sources and keep the goods
for a period of six months paying only a deposit of 4%
until they find the most profitable market to re-export
their goods. The deposit is then refunded on producing
proof of export.
The
transshipment facility, that enables traders to transit
their shipments through Dubai without any hassles, has
also helped boost international transactions, contributing
to rapid economic development.
Provision
of incentives to investment
One of the major objectives of trade administration is
to ensure that the trade and commerce community receives
the support and is given the advantages intended by a
wide variety of trade policy, legislation or agreements.
Above
all, the economic policy of keeping tariff rates at low
levels and the setting up of free trade areas such as
free zones and duty-free areas has provided substantial
force to accelerating the pace of growth of foreign trade
as well as industrial development.
The
policy regarding the issue of industrial licences to manufacturing
industries exempting them from customs duty, forms another
important contributing factor to the economic role of
customs in the development of trade and commerce.
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